Support

Getting started, answers to common questions, and how to reach a human. Fieldstrip is a maintenance aid — always follow your firearm's owner's manual, and treat every firearm as loaded until you have verified otherwise.

Your first clean

1. Add a firearm

   Open My Safe and search the catalog — pistols, revolvers, shotguns, rifles, and suppressors. Tap your make and model to add it. The free tier holds two firearms; Pro removes the limit.

2. Clear it first — the safety gate

   Every guide opens on a safety gate. Confirm the firearm is unloaded and pointed in a safe direction by checking each box; the guide will not begin the teardown until all checks are made. This step is not optional and cannot be skipped.

3. Follow the guide

   Step through the field-strip one step at a time with Next Step. Every step has a photo slot — attach your own pictures of your own gun as you go, and the guide becomes yours. Deep-clean paths, care reminders, and record-keeping are there when you want them.

Questions

QIs my data private?

Yes. Your records never leave your phone. Fieldstrip is local-first: your firearms, ammunition, magazines, maintenance history, and reminders are stored on your device — no account, no cloud sync, no ads, and nothing sold or shared. Full details are in the privacy policy.

QDoes the app need an internet connection?

No. Guides and records work without a signal. Your records never leave your phone. The app goes online only when you ask it to — to check for a guide while you search or when you tap Check for guide, to download a guide you’ve said yes to, or to send a request you typed. No account, no tracking, and nothing you record is sent.

QHow do I request a firearm, report a bug, or suggest something?

Email contact@fieldstripllc.com with the make, model, and variant — or tell us what went wrong or what you'd like added. Requests jump the line, and every bug report and idea gets read. In the app, requests are free for everyone. From here, a plain email or the request form is all it takes.

QHow do I back up my data?

Use the app's own Backup → Save to Device. It writes a backup file to your Downloads folder — keep a copy somewhere safe, and restore it on a new phone from the same screen. Keep that backup current — deleting the app without a backup deletes the data, and we hold no copy on any server.

QDoes Fieldstrip replace my owner's manual?

No. Fieldstrip is a maintenance aid. Your manufacturer's manual is the authority for your specific firearm, and anything beyond routine field-strip cleaning belongs with a qualified gunsmith. The app is intended for lawful owners aged 18 and over.

Reach a human